May 25, 2024

Consumers Should Be Treated Like Kings- ATCIS President

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Consumers Should Be Treated Like Kings- ATCIS President

…As Association Commemorates World Consumer Rights Day 2024

The National President of the Association of Telephone Cable TV And Internet Subscribers (ATCIS), Hon. Shina Bilesanmi has described consumers as kings that should be treated as such.

Bilesanmi stated this, while speaking with telecom subscribers at Glo and 9mobile offices, while commemorating World Consumer Rights Day 2024 on Allen Avenue, Ikeja, Lagos on Friday.

Hon. Bilesanmi and other members of the association embarked on the sensitization, and enlightenment of subscribers on the significance of the day and why the service providers should respect the rights of consumers in Nigeria.

The ATCIS National President urged fellow subscribers to endure little glitch faced during the linkage of NIN with their phone numbers, saying that this is necessary and good for the citizens as stated by the Federal Government.

“We are subjects to the law governing our land, which is why linkage of NIN to our phone numbers is important,” said Bilesanmi.

Bilesanmi also spoke on the efforts being made by the association on behalf of the subscribers to ensure that over 30 million bank accounts are not deactivated, adding that this was why the association took necessary steps and pleaded with the Central Bank Nigeria (CBN) for three months extension.

ATCIS celebrated World Consumer Rights Day 2024 by sharing calendars to subscribers, and urged the people to report erring network provider to the advocacy body, which he said would take necessary action against them.

Receiving the team at Glo office, the branch manager of the outlet on Allen Avenue, Ikeja, Lagos, Mayowa Timilehin said that sensitive data relating to one’s personal life could not be entrusted with some of the dealers, which he said was why subscribers must visit their office before NIN is linked to their phone numbers.

Timilehin later appreciated the ATCIS team for the visit.

The body was received at 9mobile outlet by retail advisor, Anthonia Ale who later answered a subscriber on why linking his NIN to his phone number is taking more than necessary considering where he’s from in Ogun State.

Ale said that the problem was from NIN’s portal, which she said has been down, but urged subscribers to always call a designated line before going to telco office.

ATCIS commemorated the 2024 World Consumer Rights Day at Adamimogo FM in Lekki, where Hon Bilesanmi shared with subscribers and listeners the importance of consumers in any business and why they needed to be treated like kings.

The team also took part in one-day conference and exhibition to commemorate the day organized by Lagos State Consumer Protection Agency (LASCOPA) in Eko Hotel on Friday.

World Consumer Rights Day is celebrated every March 15 to raise awareness about the rights of consumers worldwide and protect them from unfair trade practices.

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